Support
Miglow is a migraine diary that keeps your records on your own device.
If something isn't working, or you have a question we haven't answered here, email hello@miglow.co. We read every message ourselves.
Do I need an account?
No. Miglow has no accounts and no sign-in. You open the app and start recording. There is nothing to remember, and nothing to lose access to.
Where is my data stored?
On your phone, in the app's own storage. Miglow does not send your records to us or to anyone else. We never see them.
What happens if I lose my phone?
Your records live on the device. Miglow's app data is included in your iPhone's iCloud Backup if you have that switched on, so restoring a new phone from a backup brings your records with it. You can also export a copy at any time. Without a usable backup, records on a lost or reset phone may be permanently lost, and we cannot restore them for you.
How do I export my records?
Open You, then Data & Privacy, then Export all data. This produces a JSON file containing your recorded Miglow data. Save it to Files, send it to yourself, or keep it wherever you like.
Premium subscribers can also export a Health Report as a PDF, formatted for a clinic visit. Open You, then Health Report.
How do I move my records to a new phone?
Two ways. Restore the new phone from an iCloud Backup that includes Miglow. Or export your data on the old phone (You, then Data & Privacy, then Export all data) and import that file on the new one (You, then Data & Privacy, then Import from backup).
Why is there no cloud sync?
Because syncing would mean your migraine records leaving your device and living on a server. We decided that trade was not worth it. Migraine records are health data, and the safest place for them is the phone in your pocket. It costs you a manual backup step. It saves you from ever wondering who else can read them.
How do I manage or cancel my subscription?
Miglow Premium is billed through your Apple Account. Open the Settings app on your iPhone, tap your name, then Subscriptions, and you will find Miglow there. Purchases and refund requests are processed by Apple, subject to Apple's terms and any rights you have under applicable law.